Introduction
This Privacy Policy explains how Tecnoteam Nigeria (“we”, “us”, “our”) collects, uses and protects personal information provided through this website. We are committed to handling your information lawfully, fairly and transparently, in line with the Nigeria Data Protection Act 2023.
Information we collect
We collect the information you choose to give us when you complete the enquiry form on this website. This may include your name, company or organisation, email address, telephone number, the area of interest you select, and the content of your message.
We also collect limited technical information automatically, such as your IP address, browser type and pages visited, through cookies and similar technologies. See our Cookie Policy for details.
How we use your information
We use the information you provide to:
- respond to your enquiry and provide the information or proposal you have requested;
- discuss your water treatment requirements and recommend suitable systems;
- maintain a record of our correspondence with you;
- improve the content and performance of this website.
We do not sell your personal information, and we do not use it for automated decision-making or profiling.
Lawful basis for processing
Where you submit an enquiry, we process your information on the basis of your consent and our legitimate interest in responding to prospective and existing customers. You may withdraw your consent at any time by contacting us.
Sharing your information
Your enquiry may be shared internally within Tecnoteam, including with our parent company Tecnoteam s.r.l. in Italy, where this is necessary to answer a technical question or prepare a proposal. This may involve a transfer of information outside Nigeria. We do not share your information with third parties for marketing purposes.
We use service providers to host this website and deliver email. These providers process information on our instructions only.
How long we keep your information
We keep enquiry records for as long as necessary to deal with your enquiry and for a reasonable period afterwards to maintain a record of our business correspondence. When information is no longer needed, it is deleted.
Security
We take appropriate technical and organisational measures to protect the information you provide against loss, misuse and unauthorised access. This website is served over an encrypted HTTPS connection.
Your rights
Under the Nigeria Data Protection Act you have the right to request access to the personal information we hold about you, to ask us to correct information that is inaccurate, to ask us to delete your information, to object to or restrict our processing of it, and to lodge a complaint with the Nigeria Data Protection Commission.
To exercise any of these rights, contact us using the details below.
Children
This website is intended for business users. We do not knowingly collect information from children.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be published on this page.
Contact us
If you have any question about this Privacy Policy or about how we handle your information, please contact us:
Tecnoteam Nigeria
Plot 100, Road 3, FavourLand Estate, Lifecamp, Abuja, Nigeria
Telephone: +234 901 925 3118
Email: info@tecnoteam.ng